Employment  

Job Title: Case Manager

Employment Type: Hourly up to full-time

Reports To: Executive Director

Supervised by: Senior Case Manager

Organization Description

Neighbor by Neighbor is a dynamic, rapidly growing non-profit organization located in southwest Michigan. We fill a gap by providing vulnerable residents of SW Berrien County with resources and services to address immediate needs, while facilitating greater independence through targeted programs and services.

Role Description

This is a part-time to full-time case management role, based on-site in Union Pier, MI. The Case Manager will provide support to clients by assessing their needs, developing personalized service plans, and connecting them with appropriate resources and services. Responsibilities include maintaining accurate client records, coordinating with other service providers, overseeing case progress, and advocating on behalf of clients to ensure they receive necessary assistance. The Case Manager will work closely with a diverse population to promote empowerment and self-sufficiency.

Essential Responsibilities

• Meet with clients in the office or in public location. Conducting home visits with clients when necessary.
• Completes intake and initial assessments. Provide referrals as appropriate and follow up as needed.
• Provide appropriate client services including, but not limited to: case management services, advocacy for clients experiencing bureaucratic and other barriers, referrals to appropriate providers, rapid response to eviction notices, utility shut offs, housing crises and other emergencies.
• Enter data and client notes into our client database.
• Complies with all applicable federal, state, and local ethical standards of social service and case management (e.g., mandated reporting and client confidentiality).
• Collaborates on grant proposals, client calls, meetings with appropriate stakeholders.
• Other duties as assigned.

Essential Physical Functions

• Must be able to effectively and efficiently communicate both in writing and orally. Able to commute in all weather conditions and has reliable transportation.
• Must be able to regularly lift or move at least 25 pounds and occasionally move or lift up to 50 pounds.

Qualifications

• Must be eligible to work in the United States
• Bachelor’s degree in Social Work, Psychology, Sociology, or a related field
• At least 1 year of experience in case management, client assessment, and social services preferred
• Strong organizational, documentation, and record-keeping skills
• Sensitivity toward diverse populations and strong interpersonal communication abilities
• Advocacy and resource referral capabilities
• Proficiency in using standard office software and technologies. Fluency with Charity Tracker software preferred.

Compensation:
This position offers up to 35 hours weekly, at an hourly rate between $23 and $28, depending on qualifications and experience. Neighbor by Neighbor also offers a retirement plan with an employer match.

How to Apply: Interested candidates should submit a resume and cover letter to Bob Murphy at bob@neighborbyneighbor.org. Please include “Case Manager” in the subject line.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability status, age, genetic information, protected veteran status, height, weight, marital status, or any other characteristic protected by law.

Neighbor by Neighbor is committed to the full inclusion of all qualified individuals. As part of this commitment, Neighbor by Neighbor will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact bob@neighborbyneighbor.org.

Job Types: Full-time, Part-time

Pay: $22.00 – $28.00 per hour

Expected hours: 25 – 35 per week

Benefits:

• Flexible schedule
• Mileage reimbursement
• Paid time off

Work Location: In person